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Retail PCI DSS Benchmark Profile

Based on 750 compliance programmes · Updated 2026

Developing+2 pts YoY
52
Maturity Score
P25=38  P75=64
980h
Avg Audit Hours
P25=680  P75=1310
$168k
Avg Cost / yr
P25=$102k  P75=$238k
48%
Automation Rate
P25=34%  P75=62%
9.1d
Remediation Days
P25=6.4d  P75=13.6d

Benchmark Distribution — Maturity Score

0255075100
38
P25
52
Median
64
P75
72
P90
3.1 FTEAverage compliance staffing effort for Retail organisations

Top Risks

POS terminal sprawl
Multi-site network segmentation
Vendor payment gateway diversity

Strengths

Physical security controls
POS compliance experience
Large sample set

Percentile Profiles

Top Decile (P90+)
View benchmark profile →
Top Quartile (P75+)
View benchmark profile →
Median (P50)
View benchmark profile →

vs. Cross-Industry Average

MetricThis IndustryGlobal AvgDifference
Maturity Score52/10058/100-6 pts
Audit Hours980h953h+27h
Avg Cost$168k$169k-1k
Automation Rate48%55%-7%

Frequently Asked Questions

What is the average PCI maturity score for Retail?

Retail averages 52/100 (P25=38, P75=64). POS terminal sprawl across multiple locations and network segmentation complexity are the primary maturity suppressors.

Why does Retail have high PCI compliance costs?

Retail averages $168k annually, driven by the physical infrastructure cost of validating POS terminal compliance across multiple sites, multi-network segmentation assessments, and diverse payment gateway vendor management.

How many programmes contributed to the Retail benchmark?

The Retail benchmark is built from 750 programmes — one of the largest samples in the network — providing high statistical confidence in the published maturity, cost, and automation figures.

Benchmark NetworkRun BenchmarkRetail Detailed BenchmarkCompliance Roadmap BuilderPCI Maturity Index