Last updated: January 2026
Cookie Policy
This Cookie Policy explains how GRCTrack uses cookies and similar tracking technologies when you visit our website and use our compliance management platform.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your overall experience.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are strictly necessary for the operation of our platform. They enable core functionality such as security, authentication, and accessibility. You cannot opt out of these cookies as they are essential to how our services work.
| Cookie Name | Purpose | Duration |
|---|---|---|
session_id | Maintains your authenticated session | Session |
csrf_token | Security protection against cross-site attacks | Session |
auth_token | Authentication verification | 30 days |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalisation. They remember your preferences and settings to provide a better user experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
language_pref | Remembers your language preference | 1 year |
theme_pref | Stores your display theme preference | 1 year |
sidebar_state | Remembers sidebar expanded/collapsed state | 1 year |
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. This helps us improve our services.
| Cookie Name | Purpose | Duration |
|---|---|---|
_ga | Google Analytics - distinguishes users | 2 years |
_gid | Google Analytics - distinguishes users | 24 hours |
_cf_analytics | Cloudflare Analytics | 1 year |
2.4 Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements. We use these sparingly and only on our marketing pages, not within the application itself.
3. Third-Party Cookies
Some cookies on our site are set by third-party services. We use these services to enhance functionality and analyse usage:
- Google Analytics: Website usage analysis
- Cloudflare: Security and performance
- Intercom: Customer support chat (when active)
- Stripe: Payment processing
These third parties have their own privacy policies governing the use of their cookies.
4. Managing Cookies
4.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete cookies individually or all at once
- Block cookies from all sites or specific sites
- Set preferences for first-party vs third-party cookies
Please note that disabling certain cookies may affect the functionality of our platform. Essential cookies cannot be disabled while using our services.
4.2 Cookie Preferences
You can manage your cookie preferences for GRCTrack at any time by clicking the "Cookie Settings" link in our website footer. This allows you to:
- Accept or reject non-essential cookie categories
- View detailed information about each cookie type
- Update your preferences at any time
5. Similar Technologies
In addition to cookies, we may use similar technologies including:
- Local Storage: Stores data locally in your browser with no expiration date
- Session Storage: Stores data for the duration of your browser session
- Pixel Tags: Small images that track page views and email opens
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.
7. Contact Us
If you have questions about our use of cookies or this policy, please contact:
GRCTrack Privacy Team
Email: privacy@grctrack.com
Related policies: Privacy Policy · Terms of Service · Security