Skip to contentSkip to content
Maturity Map 2025

Global PCI Compliance Maturity Map

Where does each industry sit on the 4-tier PCI compliance maturity model? Median, 25th percentile, and 75th percentile scores across 7 industries, benchmarked from 4,700+ organisations.

18%
Initial Tier
score 0–34
34%
Foundational
score 35–54
32%
Developing
score 55–74
16%
Advanced
score 75–100

4-Tier Maturity Model

Each tier reflects increasingly sophisticated evidence management, automation, and proactive compliance posture.

Initial0–34
18% of organisations
  • Manual evidence collection
  • Reactive gap remediation
  • No continuous monitoring
  • Ad-hoc audit preparation
Hospitality (lower cohort), Retail (lower cohort)
Foundational35–54
34% of organisations
  • Documented policies in place
  • Partial automation (30–50%)
  • Periodic security reviews
  • Basic monitoring dashboards
Retail (median), E-commerce (lower cohort), Healthcare (lower cohort)
Developing55–74
32% of organisations
  • 60–80% evidence automation
  • Continuous control monitoring
  • Defined remediation SLAs
  • Risk-based prioritisation
SaaS (median), FinTech (lower cohort), Financial Services (median)
Advanced75–100
16% of organisations
  • Near-full automation
  • Predictive risk scoring
  • Cross-framework reuse
  • Proactive QSA engagement
FinTech (top quartile), SaaS (top quartile)

Industry Positioning

Median, 25th percentile (p25), and 75th percentile (p75) maturity scores by industry. The spread shows programme variability within each sector.

IndustryMedian Scorep25 Scorep75 ScoreTypical Tier
FinTech685481Developing → Advanced
SaaS665279Developing → Advanced
Financial Services624874Developing
Healthcare594471Developing
E-commerce574268Foundational → Developing
Retail543865Foundational → Developing
Hospitality523462Foundational

Frequently Asked Questions

How is the PCI Compliance Maturity Map structured?

The Maturity Map uses a 4-tier model: Initial (0–34), Foundational (35–54), Developing (55–74), and Advanced (75–100). Each tier reflects the sophistication of evidence collection processes, degree of automation, consistency of control execution, and proactiveness of gap remediation. Scores are composite metrics derived from GRCTrack benchmark programme data across 4,700+ organisations.

What do the p25 and p75 percentile columns represent?

p25 is the 25th percentile score within that industry — the score below which 25% of organisations fall. p75 is the 75th percentile — the score above which only 25% of organisations sit. The range between p25 and p75 (the interquartile range) shows how spread the maturity distribution is within an industry. Wider ranges indicate greater variance in programme sophistication.

Why does FinTech consistently score highest?

FinTech organisations typically build on cloud-native infrastructure with DevOps-grade automation capabilities, invest heavily in security engineering as a competitive differentiator, and operate under multiple overlapping regulatory regimes (PSD2, SOC 2, ISO 27001) that create natural cross-framework reuse. These structural factors combine to produce both higher automation rates and more consistent evidence management.

How quickly can an organisation move up a maturity tier?

Moving from Initial to Foundational typically takes 3–6 months with systematic evidence automation and policy documentation. Foundational to Developing takes 6–12 months, focused on continuous monitoring and remediation SLA discipline. Developing to Advanced requires 12–24 months of sustained investment in predictive capabilities and cross-framework programme maturity. GRCTrack customers average tier progression 40% faster than the industry median.

Explore related intelligence

Data ObservatoryRisk IndexRemediation TrendsAutomation AdoptionMaturity ModelLeaderboardRun BenchmarkIntelligence Hub

Find Your Maturity Tier

The free GRCTrack benchmark calculates your maturity score, shows your industry percentile, and maps the fastest path to the next tier.

Run Free Benchmark →